Privacy Policy

Who we are

We are a design-and-development, husband-and-wife team based in Cardiff, South Wales, with clients all over the globe. We have both worked in the web and print design industries for more than 15 years and between us can cover every web, design, hosting or support issue you may have.

We also offer hosting, email and domain name to our clients (provided by Cloud Above via a reseller account), and assist them with managing their websites and hosting and email.

Our website address is: http://www.madamadari.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We have a contact form on to Contact page of our site, which enables users to submit an enquiry. The contents of this form are then sent to us (info@madamadari.com), via email. The form includes a consent checkbox which must be selected in order to submit the form.

If you contact us directly through email, or via any of our online forms, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.

As is true of most websites, we gather certain information automatically and store it in log files. We collect information about your computer, phone, tablet, or other devices you use to access the Services. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, landing page, and referring URL.

We have enabled a Cookie Consent pop-up, which advisers visitors that our site uses cookies, along with a link to this policy.

Comment Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Account Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

GOOGLE ANALYTICS

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about which pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.htmlCookies

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: [_utma, _utmb, _utmc and _utmz].

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s privacy policy is available at http://www.google.com/policies/privacy/.


WORDPRESS COOKIES

We use WordPress cookies on our website to administer the website (named WP and WordPress).

PLUG-INS AND THIRD PARTY SOFTWARE

Our website was developed and built using WordPress, with additional custom code, a custom theme, and additional plug-ins and third party software.

This section gives an overview of relevant plug-ins, customisations or third party software we use, along with information about how they gather/collect and store data.

WordPress
As of WordPress 4.9.6, the WordPress core software will be GDPR compliant. WordPress core team are adding several enhancements to make sure that WordPress is GDPR compliant.

Here is some information of GDPR, and the tools and measure they are putting in place, from WordPress:
https://wordpress.org/news/2018/04/gdpr-compliance-tools-in-wordpress/

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties unless explicitly stated and consented to.

We will not share your information with undisclosed third parties for marketing purposes.


HOW DO YOU PROTECT MY DATA:

We take steps to protect the security of the personally identifiable information we collect, including, for example, physical, electronic, and procedural safeguards.


SECURITY PRECAUTIONS IN PLACE TO PROTECT AGAINST LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted via SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer, and in the address bar (before the url) in Chrome.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


YOUR CHOICES

You have a choice about whether or not you wish to receive information or communication from us.

If you have previously contacted us regarding web development or design services, or set up a Hosting or Domain name with us, and want to change our review the data we hold on you and/or your contact preferences, you can contact can contact info@madamadari.com by email.


HOW CAN I ACCESS OR DELETE MY DATA:

If you wish to access, correct, update, request deletion or withdraw consent relating to any of your data, read the Your Data Protection Rights Under GDPR section below for detailed information and contact details.


YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) 


If you are a resident of the EEA, you have the following data protection rights: 

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us.

You can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information.
Again, you can exercise these rights by contacting us.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing emails we send you or from your account settings page.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Any requests can be sent to info@madamadari.com

REVIEW OF THIS POLICY

We keep this Policy under regular review. This Policy was last updated in May 2018.